All-round service and high-quality Products ensure customers to achieve success.kemai always sticks to the service Principle of "creating value for customers".It has set up more than 120 Technical support centers arounChina,becomingone of the software providers that have the most service outlets,greatest service scope and swifest reactone in china's retail distribution Industry.

Service method:

1. Kemai technical support centers provide partners and customers with diversified supports like call, fax, e-mail, remote diagnosis and field service around the clock to ensure the provision of best service.
2. With the method of initiative service, Kemai provides customers with services such as continuous management consultation, project implementation, system maintenance, professional training, and system optimization.
3. Kemai places huge investment every year in carrying out users exchange activities and professional training with renowned retail consulting companies to discuss key points in enterprise development, assisting customers to improve their integrated competence and achieve management modernization.